1. How do I register for a course and what happens after I pay? 2. What's the difference between micro-credentials, short courses, and CPD workshops in terms of assessment and duration? 3. Can I pay for my course in installments, and what payment options are available? 4. What are the refund and deferral policies for courses? 5. Are SACAP Global courses accredited and can they count towards a degree program? 10 tricky questions for prompt engineering: 1. **Multi-conditional Query**: "I'm a 17-year-old international student who wants to register for a micro-credential but can only attend live sessions on weekends and needs to pay in installments. What are my options?" 2. **Edge Case Scenario**: "If I register for a CPD workshop today but the live session is tomorrow, can I still defer to next month's session and get a refund if I change my mind within 7 days?" 3. **Contradictory Requirements**: "I want a course that is both self-paced and has mandatory live attendance, offers academic credit, and can be completed in under 5 hours. What do you recommend?" 4. **Complex Temporal Logic**: "I registered for a micro-credential 10 days ago, started the course 5 days ago, but want to defer to next month's cohort. The course started 3 days ago. What are my options?" 5. **Nested Conditional**: "If I'm a non-profit organization registering 12 employees for different course types (some micro-credentials, some workshops), and we want to pay via PayFlex in 3 installments, what discount applies and how does payment work?" 6. **Ambiguous Context**: "I need a 'credential' that proves my skills for my CV. I want something quick but substantial, with assessment but not too difficult. What exactly should I choose?" 7. **Exception Handling**: "I'm registered for the Coaching Skills for Managers course but I'm traveling during two of the mandatory webinar sessions. Can I still complete the course and get certified?" 8. **Policy Interpretation**: "I bought a gift voucher 2.5 years ago, used half its value, and now want to apply the rest to a course. The recipient wants to transfer it to their friend who lives in a different country. Is this possible?" 9. **Stackable Logic Puzzle**: "I want to eventually apply to SACAP's Bachelor degree program. Which specific combination of micro-credentials should I take to maximize my chances of module exemption, and in what order?" 10. **Technical Boundary**: "I lost access to my course after missing a PayFlex payment, but I paid manually through their portal yesterday. My course deadline is tomorrow, and I need my certificate for a job interview next week. What happens now?" These questions test various prompt engineering challenges including handling contradictions, edge cases, multi-step reasoning, policy interpretation, and scenarios where the AI must navigate incomplete or conflicting information.